Northgate Eyecare
Competency comes from a certification run at 85% — no coaching, no feedback until the end. Onboarding and drills don't grant it.
- Certified
- 6/15
- Verified
- 3/15
- Trained, not certified
- 4
- Untrained
- 5
Passed in the simulator
Signed off on a real patient
Ready to sit the certification
No onboarding run yet
Competency matrix
| Staff member | Confrontation fields | EOM | iCare tonometry |
|---|---|---|---|
| YouOptometric technician | — | — | — |
| Deepa SundaramLead technician · 4 years | ✓ 96% | ✓ 94% | 98% |
| Jordan PhamOptometric technician · 14 months | 88% | 72% | ✓ 91% |
| Sam OkaforOptometric assistant · 5 months | 86% | 64% | 78% |
| Nina VolkovFront desk, cross-training · 3 weeks | 41% | — | — |
✓ Verified on a patientCertified in the simulatorCertification attempted, below 85%Drilled, not yet certifiedLearningNo training yet
Cross-training coverage
The question this answers is not how trained the team is on average. It is what happens to Tuesday if one person calls in sick.
Confrontation fields
Covered3 of 5 certified · 1 verified
More than one person can run this, so a day off is not a gap.
Module detailsEOM
Only one1 of 5 certified · 1 verified
One person carries this. If they are away, the practice either delays it or does it untrained.
Module detailsiCare tonometry
Covered2 of 5 certified · 1 verified
More than one person can run this, so a day off is not a gap.
Module detailsWaiting on you
These people passed the certification in the simulator. Signing off says you or a doctor watched them do it on a real patient — which is the part the simulator cannot tell you.
Deepa Sundaram
iCare rebound tonometry · certified at 98%
Jordan Pham
Confrontation visual fields · certified at 88%
Sam Okafor
Confrontation visual fields · certified at 86%
Verified on a patient
Jordan Pham — iCare rebound tonometry
Deepa Sundaram · Jul 18, 2026
“Green band both eyes on a nervous patient, no coaching.”
Deepa Sundaram — Extraocular motility
Dr Amara Chen · Jun 2, 2026
Deepa Sundaram — Confrontation visual fields
Dr Amara Chen · Jun 2, 2026
“Ran it unprompted on a field defect she found herself.”
What real accounts add
- • A real roster per practice and location, with each person's record scoped to them. Built — configure Clerk and Supabase to switch it on.
- • Sign-off that records who verified whom, on what date. Built — the buttons above need an account to write against.
- • Assigning an onboarding track to a new hire with a due date, and chasing the ones that slip.
- • Exportable certification records for onboarding files and audits.